Privacy Policy

  Osano Chocolate

Last Updated: 22-09-2025

At Osano Chocolate, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us.

1. Information We Collect

We may collect the following types of information when you interact with our website or make a purchase:

  • Personal details such as name, email address, phone number, billing/shipping address.

  • Payment details for processing transactions (handled securely by our payment partners).

  • Information automatically collected through cookies such as IP address, browser type, and browsing behavior.

2. How We Use Your Information

The information collected is used to:

  • Process and deliver your orders efficiently.

  • Communicate with you regarding your purchase, offers, or updates.

  • Personalize your shopping experience at Osano Chocolate.

  • Improve our website functionality and services.

  • Comply with legal and regulatory requirements.

3. Cookies & Tracking Technologies

  • Our website uses cookies to enhance your browsing experience.

  • Cookies help us remember your preferences, analyze traffic, and improve website performance.

  • You can disable cookies in your browser settings, but certain features may not work properly.

4. Sharing of Information

  • We do not sell or rent your personal information to third parties.

  • We may share limited data only with trusted service providers (such as payment gateways, delivery partners) to complete your order.

  • In case of legal obligations, we may disclose information to comply with the law.

5. Data Security

  • We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse.

  • However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal data.

  • Opt-out of marketing communications anytime.

  • Request deletion of your personal information (subject to legal and transactional requirements).

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last Updated” date.